(4.7 / 5)2124+ Ratings

Hello Cake Reviews

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Overall Rating

4.7
12 Reviews
  • 545%
  • 455%
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About Hello Cake

Hello Cake is a brand dedicated to enhancing sexual experiences for individuals and couples. Each product is carefully designed to introduce something new, fun, and exciting into the bedroom. All of their products are made of the highest quality ingredients, and Hello Cake invest countless hours into developing unique formulations for each of them. Hello Cake takes pride in their selection process, handpicking every ingredient to ensure that their products live up to their mission experiences and avoiding gimmicks.

Customer ratings by feature

  • Customer Service
    4.7
  • Price & Quality
    4.5
  • Return Policy
    4.4
  • Good Value
    4.0
  • Shipping & Delivery
    4.3

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Hello Cake Customer Reviews (12)

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Stephen Cummins
Stephen Cummins
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Feb 10, 2023
Juliane Maurer
Juliane Maurer
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Feb 9, 2023
Fatih Hartman
Fatih Hartman
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Feb 8, 2023
Eloisa Wenz
Eloisa Wenz
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Feb 8, 2023
Alice Woodward
Alice Woodward
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Feb 8, 2023
Gabriel Alexander
Gabriel Alexander
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Feb 8, 2023
Kamila Gairbekov
Kamila Gairbekov
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Feb 7, 2023
Corey Preston
Corey Preston
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Feb 5, 2023
Thea Clausen
Thea Clausen
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Feb 5, 2023
Dré Tiggelman
Dré Tiggelman
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Feb 5, 2023

Hello Cake Customer’s Q&A

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Hello Cake FAQs

FAQ

Hellocake.com Return Policy?

Hellocake.com has a 30-day money-back guarantee. If the product fails to meet expectations prior to opening it, had an allergic reaction, or anything else, the brand can be contacted to receive a refund or replacement. If the product is not liked, the brand is committed to making it right. Reach out within 30 days for a refund, credit or replacement by filling out the Orders & Return Form or reach out at hello@hellocake.com. Cash refunds for items purchased at a retailer are not provided.

Regarding the shipping policy, Hello Cake only ships within the United States. There are two shipping options, both of which are expected to be shipped within 3-5 business days: Orders over $35 have free shipping; Orders under $35 have a $5 shipping fee. All orders are shipped in discreet packaging for privacy. Quick, reliable and speedy delivery to the door is ensured.

FAQ

What payment methods does Hellocake.com accept?

The website Hellocake.com accepts credit card payments. The billing on credit card statements simply shows up as HC. No other payment methods are mentioned. If more information is needed, it's recommended to visit the website or contact their customer service for the most accurate and up-to-date information.

FAQ

Can you provide more information about Hellocake.com's payment options?

Hellocake.com offers a variety of payment options. The website accepts Amazon Pay, Apple Pay, Afterpay, Affirm, and Bread Financing. Every purchase made in-store or online earns points. It's important to note that the availability of these payment methods may vary, and it's always a good idea to check the website for the most up-to-date information.

FAQ

Does Hello Cake offer a guarantee policy?

Yes, Hello Cake offers the Good Times Guarantee, which means you can try their products risk-free. If you don’t like the product, just reach out to them within 30 days for a refund.
FAQ

What is Hello Cake's shipping policy?

Hello Cake currently ships to the United States and Canada, and offers free standard shipping on orders over $50 in the US.
FAQ

What forms of payment does Hello Cake accept?

Hello Cake accepts all major credit cards, as well as PayPal and Apple Pay.
FAQ

How long does the shipping take?

It typically takes 5-10 business days for orders in the US, and 10-15 business days for orders in Canada to arrive.
FAQ

What is Hello Cake's return policy?

Unfortunately, Hello Cake is not able to accept returns or exchanges for any product that has been opened and/or used. However, if the product arrived incorrectly and/or damaged, you can notify them within 14 business days via hello@hellocake.com to apply for a refund or exchange.

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